Securus Technologies has once again saved their customers time and money and helped things to run more smoothly in corrections facilities. This time customers and corrections staff are raving about the company’s ConnectUs Automated Inmate Forms and Grievance Applications. Research shows using the automated forms have saved corrections staff about 65% of the time they normally needed when they used paper forms. That freed up staff to be able to take care of their other duties in a more timely manner and improved efficiency at the facilities.
Handling the paperwork necessary to address the needs and grievances of prisoners is time consuming. It often takes the officers away from the many other duties they have to perform. Securus Technologies stepped in and designed and produced affordable technology that allows prisoners to communicate with corrections officers easier as well as making the processing of those forms simpler, faster and more accurate. It’s the type of service which has made Securus Technologies a leader in providing technology solutions for the corrections community.
Whether they need communication, monitoring or investigative tools, facilities throughout the corrections industry know they can depend on Securus Technology to provide it. The company is constantly modernizing the technologies available to the corrections community and adding more features to make it more effective and efficient. The creation of the automated forms saves precious time and money over distributing, collecting, processing and storing paper medical requests and grievance and other types of forms by digitizing and streamlining the process.
The automated forms also benefits inmates by giving them self-service access to the forms and the ability to see the status of the grievance or request. The system also has many other capabilities that improve communication between correctional staff and inmates including having the electronic forms available in several different languages.